Delivery Policy

Effective Date: February 10, 2025

At DazzlingHeartts, we strive to ensure that your shopping experience is seamless, including the timely delivery of your orders. Our Delivery Policy provides clear details on how we handle shipping, delivery timeframes, and any costs associated with delivering your products.

1. Delivery Methods

We offer multiple shipping methods based on your location and urgency of delivery. Shipping options will be presented to you during the checkout process. The available methods may include:

  • Standard Shipping: Our most affordable shipping option, typically delivering within 5-7 business days.
  • Expedited Shipping: A faster shipping option with an estimated delivery time of 2-3 business days.
  • Express Shipping: For urgent deliveries, with an estimated delivery time of 1-2 business days.

Please note that the exact shipping methods available will depend on your shipping address and the size of your order.

2. Shipping Costs

Shipping costs are calculated during checkout based on the following factors:

  • Shipping Method: The chosen delivery option (Standard, Expedited, or Express).
  • Order Weight and Size: The total weight and dimensions of the items in your order.
  • Destination: The shipping cost varies depending on the delivery address (domestic or international).

If your order qualifies for free shipping (usually for orders over a certain threshold), this will be applied automatically during checkout.

3. Delivery Timeframes

We make every effort to ensure that your order arrives within the estimated timeframe based on your selected shipping method. However, please note that delivery times are only estimates and may vary depending on factors such as:

  • Weather delays
  • High demand during holidays or promotional periods
  • Customs and import procedures (for international shipments)

Standard Shipping typically takes 5-7 business days for delivery within the United States, while Expedited and Express Shipping will deliver in 2-3 business days and 1-2 business days, respectively.

For international orders, delivery times can vary depending on the country’s customs processing.

4. Order Processing

Orders are typically processed within 1-2 business days after payment is confirmed. Business days exclude weekends and holidays. Orders placed after 3:00 PM local time or during weekends and holidays will be processed the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

5. Shipping to International Addresses

We offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout, depending on your destination.

Please be aware that customs duties, taxes, and import fees are the responsibility of the customer. These fees are not included in the price of your order and must be paid to the appropriate authorities upon arrival of the package.

6. Tracking Your Order

Once your order has shipped, we will send you a tracking number via email so that you can follow its progress. You can also track your order directly on our website by logging into your account and viewing your order history.

7. Missed or Failed Deliveries

If a delivery attempt fails due to the absence of a recipient or incorrect shipping details, the carrier may attempt delivery again or leave a notice for you to reschedule. Please ensure that all shipping details, including the recipient’s name, address, and phone number, are correct to avoid delivery delays.

If the item is returned to us due to failed delivery, you will be responsible for any additional shipping charges incurred for re-shipping.

8. Lost or Damaged Items

We take great care in packaging and shipping your order, but in the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to investigate and resolve the issue. If necessary, we will arrange for a replacement or refund in accordance with our Refund and Returns Policy.

Please notify us within 7 days of receiving a damaged or incorrect item to ensure that we can address the situation promptly.

9. Delivery Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes.
  • Remote Locations: If your delivery address is in a remote location, additional shipping fees may apply, and delivery times may be extended.

10. Customer Responsibilities

It is the customer’s responsibility to ensure that the delivery address provided at checkout is accurate and complete. This includes providing the correct postal code, street address, and any additional information to ensure successful delivery.

If an order is returned to us due to incorrect address details, you will be responsible for any additional shipping charges for re-shipping the item.

11. Contact Us

If you have any questions or concerns regarding our Delivery Policy or the status of your order, please don’t hesitate to contact us: