Sales Policy

Effective Date: February 10, 2025

At DazzlingHeartts, we strive to offer high-quality products and provide an exceptional shopping experience. Our Sales Policy outlines the terms and conditions that govern the sale of our products. By making a purchase on our website, you agree to comply with the following terms.

Product Availability

• Product Listings: All products listed on our website are subject to availability. We make every effort to keep our product listings up-to-date; however, in the event that an item is out of stock, we will notify you promptly and give you the option to wait for restock or choose an alternative.
• Product Descriptions: We strive to ensure that all product descriptions, pricing, and images are accurate. However, we cannot guarantee that all content on our site is free from errors, and we reserve the right to correct any inaccuracies or update product details without prior notice.

Pricing and Payment

• Pricing: All prices listed on our website are in US dollars unless otherwise indicated. Prices are subject to change without notice. Any discounts or promotions will be applied at checkout, and prices will be confirmed before you complete your order.
• Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, etc.), PayPal, and other secure payment gateways. By placing an order, you authorize us to charge the payment method you provide for the total amount of your purchase, including taxes and shipping fees.
• Taxes: Sales tax will be applied to your order in accordance with state and local tax regulations. The applicable tax rate will be calculated at checkout based on your shipping address.

Order Processing and Confirmation

• Order Processing Time: After you place an order, we will process it within 1-2 business days. Orders placed during weekends or holidays may take additional time to process.
• Order Confirmation: Once your order is successfully processed, you will receive an order confirmation email with the details of your purchase, including a unique order number, itemized list of products, and estimated delivery date. Please review this email carefully and contact us immediately if there are any discrepancies.

Shipping

• Shipping Methods: We offer several shipping options, including standard, expedited, and express shipping. The available shipping methods will depend on your location and the size of your order.
• Shipping Costs: Shipping costs are calculated at checkout based on the weight, size, and destination of your order. For orders over a certain amount, we may offer free standard shipping. Please note that customers are responsible for any customs fees or import taxes for international orders.
• Delivery Time: Estimated delivery times are provided at checkout and are based on the shipping method chosen. Please note that these are estimates, and actual delivery times may vary depending on your location and other factors.

Order Changes and Cancellations

• Changing or Canceling an Order: Once an order is placed, we begin processing it as quickly as possible. If you wish to make changes or cancel your order, please contact us immediately at info@dazzlingheartts.com. If the order has not yet been processed or shipped, we will do our best to accommodate your request.
• Unable to Modify Orders: If your order has already been shipped, we are unable to make changes or cancellations. In this case, please refer to our Return and Refund Policy if you wish to return the items.

Sales Promotions and Discounts

• Promotions: We periodically offer sales, discounts, and special promotions. All promotions are subject to specific terms and conditions, and some may require a promo code at checkout. Promotions cannot be combined with other offers unless otherwise stated.
• Limitations: Discounts or promotional codes may only be valid for a limited time, and items purchased during promotions are subject to availability. We reserve the right to modify or cancel promotions at any time without prior notice.

Customer Satisfaction

• Quality Assurance: We take pride in offering high-quality products. If you are not satisfied with your purchase, please review our Refund and Returns Policy for details on how to return your items for a refund or exchange.
• Customer Service: If you have any questions or concerns about your order, our products, or our sales policy, please contact our customer service team at info@dazzlingheartts.com or call 641-849-3159. We are here to assist you with any inquiries you may have.

Limitations of Liability

• Product Liability: While we take great care in ensuring the quality of our products, DazzlingHeartts is not responsible for any damages or injuries resulting from the improper use of our products. Please follow all care instructions provided with your purchases.
• Force Majeure: We are not responsible for delays or failures in performance due to causes beyond our reasonable control, including, but not limited to, acts of nature, government regulations, natural disasters, strikes, or transportation delays.

Privacy and Data Protection

Your privacy is important to us. By purchasing from DazzlingHeartts, you consent to the collection and use of your personal information as outlined in our Privacy Policy.